I am very impressed with the professionalism and craftsmanship of Lenny and his Pinnacle Roofing Pros company. My old cedar shakes roof gave signs of failing. I called PRP for an inspection. During our initial meeting, Lenny checked the roof and pointed out the flaws in the materials, with photos he took with his iPhone. The roof was not fixable and needed replacement. Next, he explained the process and the different materials options I could consider. The same day, he followed up and emailed 4 different proposals. It was very easy and timely to communicate with Lenny over the phone or in email during the whole process, while we agreed on the schedule to accommodate his other projects and to find a day without rain, when his crew could start work and open up the roof. The crew, led by Paulo, showed a high level of commitment to quality and competence. For instance, they found out that the original plywood of the old roof was in good shape, and decided not to replace it. But it was not anchored well to my roof beams, so they just fixed this. And Lenny credited me back for it, as the initial contract cost included plywood replacement. The whole work, once started, proceeded at a very fast and intense pace. The whole operation was clean and smooth. At the end of the work, Paulo came once more to apply some finishing touches and do a final inspection. All in all, this is the most honest, reliable and competent building company I had ever done business with. It was, really, a privilege to work with Lenny, Paulo and Pinnacle Roofing. It was a very pleasing experience. The work is beautifully done, shows craftsmanship and is backed to the PRP 10 years warranty and by the manufacturer’s 50 years warranty on materials.
We had some work done on our roof last year and when the problem returned I called Lenny who had one of his guys come and check it out within an hour. That alone impressed me! Within thirty minutes the problem was identified and carefully explained to me. Here's the awesome part, because the new problem was so closely related to the new one, Lenny decided not to charge me!! I sent his guy Paulo home with a tip and wrote this review. If you have any roofing issues definitely call these guys!! They are thorough and take the time to explain everything. I'm definitely going to keep their number handy! Thanks guys!
Lenny of Pinnacle Roofing is one of the best. Pinnacle executed a complex series of roofing projects for our condo complex. Despite the complexities of the project Pinnacle was able to get the job done without a hitch. Lenny is also a great communicator, always available by phone or e-mail.
I would just like to express my satisfaction with your company and employees. Keith was great in providing an estimate and contract exactly when he said he would, in fact of all the roofing companies I contacted, yours was the only one that actually did provide the quote exactly when I was told it would happen. The communication was excellent and very responsive from all of your employees during the entire process. The work performed was of very good quality and the crews performing the work were polite, hardworking and did a extremely good job of roofing as well as cleaning up during the entire job.
Paulo was professional, honest and a pleasure to work with. He kept me very well informed during the job and even when unexpected rot was found he showed me the damage and was accurate in his appraisal of the situation. His management of the job and overall professionalism are an asset to your company.
Thank you for a job well done.
Pinnacle Roofing replaced our roof in Feb, 2013. We are very satisfied with the work. We had the pleasure of working with Lenny who was honest, respectful and more importantly, very attentive. We got the best quote from him. Paulo and his team did a terrific job of replacing my roof. They are helpful and very service-oriented. I would definitely refer people to Pinnacle Roofing Professionals!
"You took amazing care of us every step of the way. We couldn't have wanted more than what you guys gave. All people involved were first rate. AMAZING!" Professional, Willingness to have a meeting before we signed and all services under one roof, i.e., insulation, electrical.
Knowledgeable, expertise, could identify issues right away on old roof that others didn't pick up on. 3 repairs later - I couldn't be happier with the staff, crew & products from Pinnacle Roofing Professionals to the highest degree, pleasant to work with and happy to give and recommend business.
I cannot say enough about Lenny and his fabulous crew at Pinnacle Roofing. We had a very complicated job involving all new trusses and going from a flat roof to a pitched roof. Every aspect of the job was explained and priced more than fairly. There are always glitches on jobs of this magnitude and all were met professionally and handled quickly by the owner, Lenny and the foreman, Paulo. The crew we had here, Ronny, Mark and the incredible carpenter, Ralph, were knowledgeable, highly skilled and very capable at their respective jobs. When our house had no roof and we were in "mid-truss", a huge rainstorm came through. The crew (especially Ronny) worked overtime to secure and waterproof our entire roof to protect everything from the rain. After two days of torrential downpour, we had three drops of water in the garage. That's it. Plus one of the crew came by each day to check on things to make sure we were good until the work could start again.
Our house looks better than I could even imagine all thanks to Pinnacle. No matter whatever unexpected issues or can of worms came up, Lenny met us halfway. I can't say that about any other contractor I've ever worked with. EVER.
Lenny's team did an excellent job installing new roof and solar system. They were very professional.
Clyde Hill, WA
Pinnacle Roofing is a very impressive company from the initial visit with Lenny to the completion of the project. PRP is truly a five-star company and I would highly recommend this firm to anyone who is looking to have their roof inspected for an honest evaluation and any recommendations based upon the evaluation.